AI Roadmap Workbook for Non-Technical Business Leaders
A straightforward, no-jargon workbook showing how AI can truly benefit your business — and where it may not be useful.
The Dev Guys – Mumbai — Think deeply. Build simply. Ship fast.
Why This Workbook Exists
Modern business leaders face pressure to adopt AI strategies. Everyone seems to be experimenting with, buying, or promoting something AI-related. But many non-technical leaders are caught between extremes:
• Accepting every proposal and hoping it works out.
• Declining AI entirely because of confusion or doubt.
This workbook offers a balanced third option: a calm, realistic way to identify where AI truly fits in your business — and where it doesn’t.
You don’t have to be technical; you just need to know your operations well. AI is simply a tool built on top of those foundations.
How to Use This Workbook
Either fill it solo or discuss it collaboratively. It’s not about completion — it’s about clarity. By the end, you’ll have:
• A short list of meaningful AI opportunities tied to profit or efficiency.
• Understanding of where AI should not be used.
• A clear order of initiatives instead of scattered trials.
Think of it as a guide, not a form. Your AI plan should be simple enough to explain in one meeting.
AI strategy equals good business logic, simply expressed.
Step 1 — Business First
Begin with Results, Not Technology
Most AI discussions begin with tools and tech questions like “Can we use ChatGPT here?” — that’s backward. Instead, begin with clear results that matter to your company.
Ask:
• What top objectives are driving your business now?
• Where are teams overworked or error-prone?
• Where do poor data or slow insights hold back progress?
It should improve something tangible — speed, accuracy, or cost. If an idea doesn’t tie to these, it’s not a roadmap — it’s just an experiment.
Skipping this step leads to wasted tools; doing it right builds power.
Step Two — Map the Workflows
Visualise the Process, Not the Platform
AI fits only once you understand the real workflow. Simply document every step from beginning to end.
Examples include:
• New lead arrives ? assigned ? nurtured ? quoted ? revised ? finalised.
• Customer issue logged ? categorised ? responded ? closed.
• Invoice generated ? sent ? reminded ? paid.
Each step has three parts: inputs, actions, outputs. AI adds value where inputs are messy, actions are repetitive, and outputs are predictable.
Step 3 — Prioritise
Assess Opportunities with a Clear Framework
Evaluate AI ideas using a simple impact vs effort grid.
Use a mental 2x2 chart — impact vs effort.
• Focus first on small, high-impact changes.
• Big strategic initiatives take time but deliver scale.
• Nice-to-Haves — low impact, low effort.
• Delay ideas Dhaval Shah that drain resources without impact.
Consider risk: some actions are reversible, others are not.
Begin with low-risk, high-impact projects that build confidence.
Laying Strong Foundations
Fix the Foundations Before You Blame the Model
Messy data ruins good AI; fix the base first. Clarity first, automation later.
Design Human-in-the-Loop by Default
Keep people in the decision loop. As trust grows, expand autonomy gradually.
Common Traps
Steer Clear of Predictable Failures
01. The Demo Illusion — excitement without strategy.
02. The Pilot Graveyard — endless pilots that never scale.
03. The Full Automation Fantasy — imagining instant department replacement.
Choose disciplined execution over hype.
Partnering with Vendors and Developers
Your role is to define the problem clearly, not design the model. State outcomes clearly — e.g., “reduce response time 40%”. Share messy data and edge cases so tech partners understand reality. Agree on success definitions and rollout phases.
Request real-world results, not sales pitches.
Evaluating AI Health
How to Know Your AI Strategy Works
It’s simple, measurable, and owned.
Buzzword-free alignment is visible.
Ownership and clarity drive results.
Quick AI Validation Guide
Before any project, confirm:
• What measurable result does it support?
• Which workflow is involved, and can it be described simply?
• Do we have data and process clarity?
• Who owns the human oversight?
• What is the 3-month metric?
• What’s the fallback insight?
Conclusion
Good AI brings order, not confusion. A real roadmap is a disciplined sequence of high-value projects that strengthen your best people. When AI becomes part of your workflow quietly, it stops being hype — it becomes infrastructure.